Shipping Address vs Billing Address
- All orders must have a matching shipping and billing address. Those orders that do not must be verified in an alternative way or the customer must provide proof of identification. All orders will ship only with approval of the PowerLabsDiesel.com staff and/or management.
- Most items shipped from Powerlabsdiesel.com, over the price of $49.99 ship UPS or FedEx ground for free.* Items that are overweight, larger than normal, or special order, may incur additional freight charges. We strive to maintain accurate rates on our website, but at times, certain products will have modified freight, and will incur other charges, if this occurs, Powerlabsdiesel.com will contact you to discuss the differences in costs, or arrange a different shipping method if possible.
- All products shipped via LTL Truck Freight will require flat rate shipping fees during the checkout process or shipping fees processed manually by a Powerlabsdiesel.com representative. All flat rate fees are valid only in the Continental United States (Lower 48), orders shipping outside the USA or to Hawaii or Alaska will use these shipping charges as a deposit and any additional shipping charges will be the responsibility of the purchaser before the items will ship. Contact our team for a detailed shipping quote.
- Signatures are required for all truck freight items. Powerlabsdiesel.com will not be responsible should an adult not be present during delivery attempts and will not be responsible for any additional fees that may be applied for failed delivery attempts by the shipping agency.
- Typical truck freight items do not qualify for our free shipping offer and charges will be stated on the product page and during checkout for fees relating to delivery only within the lower 48 United States.
- International shipments are those made outside the lower 48 United States. International shipments are subject to shipping quotes and approval from the customer of the shipping amount before we will ship the product. We reserve the right to cancel an order and issue a full refund for shipments not covered in our normally serviced area. Customers are responsible for all duties, taxes and fees for International shipments. Any uncollected fees will be charged to the customer and cannot be refunded. As our customer, you agree to this policy by purchasing with Powerlabsdiesel.com.
Backorders or Shipment Delays:
- We allow ourselves 24 hours to process orders starting the following business day from when the order is placed. Most items leave from our product warehousing locations across the United States and Canada.
- Some items are special order or come directly from the manufacturer. Delays in processing times or shipping can occur for these items. Your patience is appreciated.
- Periodically, a part may be discontinued or temporarily unavailable that is listed on our website due to changes or production issues by the Manufacturer. We make every attempt to maintain current information and stock levels, but are not responsible for any manufacturing delays
All orders must have a matching shipping and billing address. Those orders that do not must be verified in an alternative way or the customer must provide proof of identification. All orders will ship only with approval of the PowerLabsDiesel.com staff and/or management.